F.A.Q. New Ticket Open Tickets Closed Tickets
F.A.Q. New Ticket

Recent Tickets: {RECENT_TICKETS} - Click on the Ticket Number to read the ticket.
Ticket ID Ticket Subject

No tickets..
{TICKET_NN} {TICKET_SUBJECT}
Recent Tickets: {RECENT_TICKETS} - Click on the Ticket Number to read the ticket.
Ticket ID Replies Subject Date / Time Urgency

No tickets..
{TICKET_NN} [{TICKET_REPLIES}] {TICKET_SUBJECT} {TICKET_MODIFIRD} {TICKET_URGENCY}
Recent Tickets: {RECENT_TICKETS} - Click on the Ticket Number to read the ticket.
TicketID Replies Subject Date / Time

No tickets..
{TICKET_NN} [{TICKET_REPLIES}] {TICKET_SUBJECT} {TICKET_MODIFIRD}
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ERROR: {error_message}
Create New Ticket
From:
To: Support
Subject:
Urgency:
Question
Notify me when my ticket is responded to this email:
    

 

 

 


Please fill in all the information. And make sure the question is very explicit as to what the problem is, some guidelines follow:
  • Type of question (bug / content / Other)
  • When did you see this (date and time)
  • Is there a location to see this bug (URL / Media)
  • Description (detailed but concise)
Publish to F.A.Q. Close Ticket Reopen Ticket Delete Ticket

From: {TICKETS_USERNAME} Reopen Ticket
To: Suppprt
Subject: {TICKETS_SUBJECT}
Status: {TICKET_STATUS}
Urgency: {TICKET_URGENCY}
Dialog Question Last update: {TICKETS_TIMESTAMP}
Posted By: {POSTED_BY} - {TICKETS_TIMESTAMP}
{TICKETS_QUESTION}
Respond
    


{tmessage}